Our customers
Real workflows. Published customer results.
See how named commerce teams use StateSet for customer issues, order changes, subscriptions, and warranties. Each story describes its own workflow and results.
- ARMRA
- 98%
- faster order-cancellation resolution
- HydraPak
- 90%+
- faster warranty resolution
- Sincerely Yours
- 80%
- of ticket volume handled
These first-party case studies describe individual deployments. Use the linked story for its measurement context; results do not predict a new deployment.
Customer outcomes
Explore the work behind the result.
Start with a workflow similar to yours. Compare the systems involved, the work completed, and the requests that still need an operator.


- Faster warranty resolution
- 90%+
How HydraPak accelerates customer operations with StateSet.
Read more
- Closed tickets: 110 → 574
- 5.2x
How No Makeup Makeup supports rapid growth without adding complexity.
Read more

- Commerce operations
- AI
How YISE Beauty scales personalized customer experience with StateSet.
Read morePrevious work
Earlier customer stories from commerce teams that used StateSet.
Discover what StateSet can do for you





